WEBVTT 1 00:00:00.000 --> 00:00:00.870 BoardRoom: well. 2 00:00:03.629 --> 00:00:05.009 BoardRoom: here's why you're. 3 00:00:07.140 --> 00:00:11.280 BoardRoom: Here Christie Thompson yes Kelly sloop. 4 00:00:12.450 --> 00:00:13.679 BoardRoom: Lewis Taylor. 5 00:00:14.190 --> 00:00:14.580 here. 6 00:00:18.210 --> 00:00:19.530 BoardRoom: Okay, great. 7 00:00:21.990 --> 00:00:24.930 BoardRoom: Well, good to be here with a work session all just. 8 00:00:24.930 --> 00:00:33.870 BoardRoom: sitting around this table together it's nice to have this time, together with them just a little lower on the formality scale and just a chance to sit around the table and. 9 00:00:34.260 --> 00:00:46.620 BoardRoom: dive into some of the good work that we're doing that educate our students and i'm happy to see this communications audit review and I think i'll hand it over to you for. 10 00:00:49.560 --> 00:01:02.700 BoardRoom: Now Thank you so much, and I want to first say thank you to my fellow board members for allowing you to do, who wants to this project just really have enjoyed it just given the professionalism of our staff and the whole process that we use. 11 00:01:03.960 --> 00:01:17.820 BoardRoom: But the main point I want to make to get started in a lot of you can say that the key to really great communication is actually the thing you know and we started out saying and so really excited for me to share tonight. 12 00:01:18.660 --> 00:01:26.970 BoardRoom: is the result of what I can put some extremely thoughtful well research project to learn more about how the district. 13 00:01:28.110 --> 00:01:32.160 BoardRoom: And I think the fact that we will send this around listening to. 14 00:01:33.300 --> 00:01:44.760 BoardRoom: Parents and caregivers and families Community Members and staff just speaks volumes about why this data that we received and the recommendations are are submitting. 15 00:01:47.010 --> 00:01:59.100 BoardRoom: And then you know, I think that is really exciting is really pointing out that if you make an investment in a new position we're going to be able to grow our communications. 16 00:02:01.140 --> 00:02:14.070 BoardRoom: And, really, notably other districts, they were shocked to learn that we have a communication with one and so it's just a testament to how the district have so much. 17 00:02:16.080 --> 00:02:24.150 BoardRoom: Given them professionalism so it's really exciting to see those complimentary factors come up and then the last thing. 18 00:02:25.980 --> 00:02:28.920 BoardRoom: Years there really was a theme throughout the. 19 00:02:30.120 --> 00:02:46.620 BoardRoom: survey results that our Community really cares about inclusion, and so the value of this year and all versus the value of translating our messages in the district in different languages and just really that need to make sure that we listened to every. 20 00:02:47.700 --> 00:02:58.530 BoardRoom: was a huge part of the sites and so Those are just kind of main things I like to point out, and just like you know as we go into this overview on how incredibly pleased. 21 00:03:01.350 --> 00:03:02.130 BoardRoom: So that. 22 00:03:03.330 --> 00:03:03.750 BoardRoom: was great. 23 00:03:05.160 --> 00:03:05.910 BoardRoom: Well, thank you. 24 00:03:07.110 --> 00:03:14.790 BoardRoom: For for having nice Nice, and this will be pretty informal so feel free to jump in with with questions or comments at any point. 25 00:03:15.990 --> 00:03:28.530 BoardRoom: i'll kind of run through this this PowerPoint summarize the report that we received and Dr Ludwig may jump in at points director, let me jump in to the dentist or collaborative. 26 00:03:30.090 --> 00:03:32.730 BoardRoom: So this review and it's. 27 00:03:34.890 --> 00:03:51.870 BoardRoom: really exciting we've been thinking about for a long time for a number of years, and in spite of the pandemic guys decided now is the time to do this review, take a real honest look at where we're at where we need to go and what we need to do to get there. 28 00:03:53.040 --> 00:03:56.970 BoardRoom: So really the spring of last year, he began. 29 00:03:58.020 --> 00:04:10.500 BoardRoom: talking with surely skidmore who is my counterpart that that clackamas education service districts St St and just reached out to is that something your team would be interested in. 30 00:04:11.310 --> 00:04:27.000 BoardRoom: Could you do a real deep dive what at not only our district, but some surrounding districts until we can get comparison kind of figure out where we go so in August of 2021 week he signed a contract and started this review. 31 00:04:28.410 --> 00:04:33.900 BoardRoom: It went all the way through the fall and wrap up in January of this. 32 00:04:38.910 --> 00:04:50.850 BoardRoom: A couple of notes, we did obviously know that we were doing this during a global pandemic and which our communications program has changed from what it typically would look like, knowing that there's some differences than what. 33 00:04:51.300 --> 00:04:58.770 BoardRoom: You know normal school year look like obviously That being said, I felt the time was now that take this this look at our Program. 34 00:04:59.430 --> 00:05:13.920 BoardRoom: And then we did restricted to district level communication, so we were very intentional that we're not looking necessarily school communications talking about that will overlap, to the report, we really wanted to focus on it at the district level, how are we doing. 35 00:05:15.870 --> 00:05:23.550 BoardRoom: So, but communications you ricky team was led by strictly stick more like I mentioned, and then her team Ian Shay. 36 00:05:24.270 --> 00:05:32.940 BoardRoom: They have expertise in digital communications was a huge piece of distributed we'll get into and then shame really aim of the survey side of things so. 37 00:05:33.450 --> 00:05:45.330 BoardRoom: She went to Australia and myself and three questions, making sure you were worth giving up the research, we wanted to find and then provided some some really good analysis for us that we can act upon. 38 00:05:47.520 --> 00:05:59.340 BoardRoom: So a little bit more background that they said we officially launched in August 2021 and the project really consisted of three major segments, so the first was. 39 00:06:00.240 --> 00:06:11.310 BoardRoom: district specific qualitative research and that consisted of about 10 in depth interviews with various stakeholders, including representatives from the board. 40 00:06:12.390 --> 00:06:16.200 BoardRoom: district administration, both of the district office principles. 41 00:06:17.340 --> 00:06:30.210 BoardRoom: Of course, parents licensed and classified staff and then Community members at large community don't have a student in the district, but are still our stakeholders, we want to be making sure we're. 42 00:06:32.160 --> 00:06:47.190 BoardRoom: On the second piece was district specific quantitative research that primarily took the form of a survey that you probably saw in November we had more than 1600 responses which is we're very happy, but. 43 00:06:48.210 --> 00:06:58.080 BoardRoom: that's the most we've ever received for anything district, even more than if you were calling July serving families about their their choice for. 44 00:06:58.890 --> 00:07:11.220 BoardRoom: Face coverings school that is even more than that, so we're very happy with that number, it was a reflection of both internally staff, of course, our families that wasn't good pretty good representation. 45 00:07:14.790 --> 00:07:18.660 BoardRoom: side from that and also had. 46 00:07:20.610 --> 00:07:36.690 BoardRoom: Other quantitative research looked at so web analytics looking at website traffic looking at some of our newsletter data with our with grades our our families on the actually accessing the communication we're sending and what are they doing with it. 47 00:07:38.370 --> 00:07:46.350 BoardRoom: And then, a look at districts similar to us and kind of comparing it with our numbers look like her to what we're seeing across the county. 48 00:07:46.950 --> 00:07:56.490 BoardRoom: And the third piece is that person's district review So surely had in depth talks with lake oswego school district title 12 district. 49 00:07:57.000 --> 00:08:07.440 BoardRoom: And we selected those two districts very intentionally knowing that they're close by similar in size and knowing that we have similar similar groups as well, similar to. 50 00:08:09.270 --> 00:08:27.060 BoardRoom: That that would be really consistent of conversations, but my counterparts of each district, so a huge Thank you to Mary Kay Larson and like a speedo and Tracy wrote a tiger talk they really give a lot of time and effort and really showed him important to us. 51 00:08:28.320 --> 00:08:42.270 BoardRoom: And then obviously the goal review is to assess our current practices and identify the areas where we can grow and both in the short term and, of course, in the long so that's kind of scope of the project, the questions on that first part. 52 00:08:45.360 --> 00:08:57.390 BoardRoom: Well, we only district that did not like the St make this available to any districts that wanted to go through a communications audit so we're really only one that sure. 53 00:08:58.650 --> 00:09:06.150 BoardRoom: Good question we actually brought the idea to the dsd and they thought it was a great idea we actually actually flooded at by my. 54 00:09:06.630 --> 00:09:15.210 BoardRoom: peers and one of our monthly county meetings, and I think of our plans for other districts to engage in a similar type of view down the line, but for now we're at the. 55 00:09:16.470 --> 00:09:16.620 end. 56 00:09:18.450 --> 00:09:39.540 BoardRoom: And you mentioned, but what an amazing turnout quantitatively, and then there was solid demographic information on your exact words i'm just curious if the data was this aggregated and so that we can really measure it with that type of representation, yes, we did ask for. 57 00:09:40.590 --> 00:09:46.830 BoardRoom: Your demographic information in the survey was optional, but by and large did provide that information, so we could. 58 00:09:47.190 --> 00:10:00.750 BoardRoom: desegregated I will say we had lower numbers of our Spanish speaking community than we had hoped for, so we did a little extra research reach out on the side, where you are bilingual. 59 00:10:01.830 --> 00:10:09.600 BoardRoom: Specialist program was to go high school just with them calling some families and wanting them to the service level some data. 60 00:10:15.360 --> 00:10:21.180 BoardRoom: Alright, well then, so really the big questions that we were interested in. 61 00:10:22.890 --> 00:10:26.460 BoardRoom: First, how to our stakeholders or staff or families or Community members. 62 00:10:26.850 --> 00:10:36.300 BoardRoom: Of a feel about a communication program do the information they're getting frequent enough timely is clear they'll start from that. 63 00:10:37.020 --> 00:10:49.020 BoardRoom: Is the information you're receiving what you need, and is it is it valuable you know that's that's really important and then also important is, are you satisfied with how you receive. 64 00:10:50.400 --> 00:11:02.370 BoardRoom: Knowing that this district has historically relied on email for disseminating information, we wanted to check in with stakeholders is that still the preference and are there other areas in which we can reach. 65 00:11:02.970 --> 00:11:13.440 BoardRoom: Families staff students, etc, and then importantly the stakeholders understand if you did so I just admission, you know we talked about it every day so. 66 00:11:14.010 --> 00:11:28.950 BoardRoom: Of course we know what our mission our values are but but do I deserve community at large connect with Watson Watson up to date, we know what our mission question is, do they know what our goals are and is that reflected in the messages that are sent out on a daily basis. 67 00:11:30.510 --> 00:11:44.580 BoardRoom: And then probably most importantly of all, this is to stay close to like to listen to you, they have options for input and what they provided, but do we listen if we wanted to get that and we did get some helpful feedback. 68 00:11:45.660 --> 00:11:46.980 BoardRoom: survey results as well. 69 00:11:51.900 --> 00:11:53.100 BoardRoom: Key observations. 70 00:11:54.480 --> 00:11:59.760 BoardRoom: We were happy to see that stakeholders do generally feel well informed about the fourth district information. 71 00:12:02.310 --> 00:12:06.690 BoardRoom: Patients would identify this strength actually mentioned that this was. 72 00:12:09.540 --> 00:12:10.530 BoardRoom: kind of the approach that. 73 00:12:11.820 --> 00:12:13.980 BoardRoom: We wanted to know Okay, what are we doing well. 74 00:12:15.000 --> 00:12:19.260 BoardRoom: start there and then let's look at areas for you to grow through. 75 00:12:20.730 --> 00:12:36.540 BoardRoom: That that information is timing there, but that it can be overwhelming both in quantity or frequency, especially if you're a parent with students at multiple schools and districts, you might get five emails in a day and that's a lot for anyone. 76 00:12:38.100 --> 00:12:38.250 BoardRoom: know. 77 00:12:39.420 --> 00:12:48.030 BoardRoom: busy students, so that was important feedback for us something new, but what's reaffirming to know that that can get unruly. 78 00:12:49.260 --> 00:12:52.650 BoardRoom: need to be obviously paying attention to. 79 00:12:53.850 --> 00:12:57.660 BoardRoom: What not only what, what can you came up, but how frequently and what method. 80 00:12:59.400 --> 00:13:01.320 BoardRoom: is really important. 81 00:13:02.880 --> 00:13:11.550 BoardRoom: Finding that came from the St Louis and something we have known for a while, is that we do need to take a look at our district website particular. 82 00:13:12.210 --> 00:13:22.530 BoardRoom: Their needs some updating that we need to do some streamlining and making sure that navigation is easy for families, especially those that don't use it on a daily basis, and most importantly. 83 00:13:23.490 --> 00:13:30.780 BoardRoom: You know, having a website where families can access the information they need easily you don't want it to be a burden or hassle. 84 00:13:32.640 --> 00:13:42.300 BoardRoom: And then another key observation that i'm very excited about is that adding another staff member good communication team to go a long ways in bolstering all of it. 85 00:13:43.470 --> 00:13:43.920 BoardRoom: So. 86 00:13:46.560 --> 00:13:48.420 BoardRoom: enter, can you speak to the. 87 00:13:49.440 --> 00:14:03.780 BoardRoom: district communications can improve strategic review system yeah absolutely so we use quite a different number of tools to communicate with families, the district service, the one people are most familiar. 88 00:14:05.670 --> 00:14:18.060 BoardRoom: With you also utilize a system called school messenger that's how we send out our emergency notification so there's a school closure, you can think about when you've got a text message, or maybe a robo call that's that system. 89 00:14:18.810 --> 00:14:24.510 BoardRoom: Use flash killer additionally for our emergency communications, particularly for anything that whether. 90 00:14:25.620 --> 00:14:41.490 BoardRoom: We have our website that works more newsletter we have social media, so making sure that all of the systems are being used intentionally and there's cohesion and how you are going about sending a message if that makes sense yeah. 91 00:14:45.000 --> 00:14:55.620 BoardRoom: So there are five main recommendations that i'm going to share today yeah questions about these are or any other please feel free to ask, but the first is the. 92 00:14:56.070 --> 00:15:04.500 BoardRoom: Most excited about is expanding communications team as part of that would be just kind of restructuring, our department as a whole, so. 93 00:15:05.370 --> 00:15:11.310 BoardRoom: taking a look refining my job description and then integrating that that new Member to the team, so that we can. 94 00:15:11.970 --> 00:15:23.460 BoardRoom: implement these changes that we're talking about so that that new staff member would be a digital media specialist it actually posted for the position it's still open, if anyone would like to apply. 95 00:15:25.500 --> 00:15:29.400 BoardRoom: We are we are excited about that I move forward with. 96 00:15:30.720 --> 00:15:31.740 BoardRoom: That part of this. 97 00:15:33.720 --> 00:15:42.390 BoardRoom: That digital media specialist will be focusing on, of course, a lot of digital tools, so they will be instrumental in taking a look at our website. 98 00:15:43.320 --> 00:15:55.500 BoardRoom: Will plan surveys, the summer, undertake a pretty big project and overhaul or website so we're going to the digital media specialist testing expertise and web management. 99 00:15:57.090 --> 00:16:05.490 BoardRoom: we're also hoping that that person will be helping us with our social media outreach with our graphic design and with our. 100 00:16:06.780 --> 00:16:07.170 BoardRoom: Video. 101 00:16:08.730 --> 00:16:13.800 BoardRoom: So it'll be a pretty wide of the same job but we're excited to. 102 00:16:15.360 --> 00:16:16.650 BoardRoom: Bear in mind and currently. 103 00:16:17.880 --> 00:16:28.050 BoardRoom: Things yeah yeah you know, and one thing just since we're talking about a job description section one thing I remember the old Ford talked about a lot was. 104 00:16:30.420 --> 00:16:39.870 BoardRoom: strategic thinking of you know, putting in more of a focus on the ability to get out in front of things that might cause concerned in the. 105 00:16:40.200 --> 00:16:48.930 BoardRoom: Community or might be controversial in our Community, and that, so my hope is is that, as we take Andrew some of these. 106 00:16:49.470 --> 00:17:02.490 BoardRoom: More day to day managing media digital media off your plate that the time to think more about those and I think I think i've heard, I think that we've already seen from. 107 00:17:03.330 --> 00:17:07.560 BoardRoom: And just in this one here, but that is something that I just as important is that we. 108 00:17:08.340 --> 00:17:25.050 BoardRoom: That that is one of the key elements of our communications is not just communicate, but that strategy to what is coming up in the future and what can we get a header and save ourselves the work of receiving all those that we inform our public. 109 00:17:25.080 --> 00:17:36.330 BoardRoom: before they get all of them worried and then you get the emails and then it's not so anyway, I, I think it i'm glad that you're going to have that opportunity to. 110 00:17:37.500 --> 00:17:46.830 BoardRoom: To have more time to intervene, and again I definitely think that our district, I want to say that i've seen that have some through. 111 00:17:49.560 --> 00:17:52.710 BoardRoom: But i'm just glad y'all have more about that yeah. 112 00:17:54.000 --> 00:18:00.210 BoardRoom: Definitely came out in the report is actually one of the five recommendations so we'll touch on that a little bit, but. 113 00:18:01.860 --> 00:18:06.360 BoardRoom: yeah yep That is something that came through in the report actually provided and. 114 00:18:07.740 --> 00:18:08.820 BoardRoom: prioritize. 115 00:18:10.500 --> 00:18:14.490 BoardRoom: And I think you as we, as we pressed out of the pandemic. 116 00:18:15.180 --> 00:18:17.310 BoardRoom: and get more into what is. 117 00:18:17.430 --> 00:18:19.530 BoardRoom: A typical school year. 118 00:18:20.940 --> 00:18:25.620 BoardRoom: And what is communication like during the school year and how to get ahead of those things. 119 00:18:27.090 --> 00:18:33.630 BoardRoom: Because today, for example, none of us expected the newest we guide the reaction and we already had. 120 00:18:34.650 --> 00:18:51.840 BoardRoom: emails people being a chance to hear directly to the end, wanted to go through that so in some ways, you might always find a new cycle when when there's events like this well things like that yeah yeah and that's exactly understand. 121 00:18:57.720 --> 00:19:05.100 BoardRoom: So the second recommendation, and this is a little bit in line with what you're talking about crusties is update our communications plan. 122 00:19:06.000 --> 00:19:15.150 BoardRoom: So I didn't develop a communication plan, when I first started in 2017 and updated yearly but I became very clear in this in this audit that. 123 00:19:16.020 --> 00:19:28.410 BoardRoom: Taking a more strategic minded approach would be beneficial to the district, so that you know when I first started, there was no vacation spot that there was no job description, so the communications plan was. 124 00:19:29.160 --> 00:19:37.920 BoardRoom: Almost a checklist of activities that needs to be done on a daily basis, more so than strategic planning cohesion through messaging. 125 00:19:38.790 --> 00:19:49.110 BoardRoom: So that that's really going to be our goal this spring and summer is updating that communications plan with a strategic minded approach and. 126 00:19:49.530 --> 00:19:57.720 BoardRoom: Obviously hardening team Member will be a big part of that is into the future, but that that came out very clearly that is something we would bet. 127 00:20:02.970 --> 00:20:08.280 BoardRoom: You touched on this, but it did recommendation is to update the district website. 128 00:20:09.540 --> 00:20:10.020 BoardRoom: know. 129 00:20:11.310 --> 00:20:25.110 BoardRoom: The district website is something that with an organization of this size it's just something that develops over time, with so many people that need to be updated portions of it just there's just a lot of information right. 130 00:20:26.250 --> 00:20:31.290 BoardRoom: that's something we've known for a long time, but we keep think that the time is now, this report is validated that. 131 00:20:32.430 --> 00:20:47.190 BoardRoom: We wouldn't benefit from restructuring with navigation in mind from a user and i'm thinking about how families consume information nowadays they're on the phone a lot of times that's very important to keep in mind when you're building a website. 132 00:20:48.270 --> 00:20:57.570 BoardRoom: And then, of course, you know, accessibility and ensuring that folks know where to go for the information needed and identify okay what what is most important that are things. 133 00:20:59.820 --> 00:21:08.970 BoardRoom: Like it's true now and we would like to say, stay this way that we want families, they have a question, the first the first place to go is the website and. 134 00:21:09.450 --> 00:21:21.270 BoardRoom: We know that information is on there it's just a matter of making it easy for families to fight so that's really going to be our goal is, we talk about project i'm freaking district website and with that comes an update of. 135 00:21:25.290 --> 00:21:40.230 BoardRoom: Accessibility there's just multiple definitions that accessible language access accessible Ada access accessible in terms of intuitively I know we're in place so. 136 00:21:41.880 --> 00:21:51.870 BoardRoom: Just think about all those things and we did in the last year, thanks also to curtis and his team, a huge amount of work. 137 00:21:52.350 --> 00:22:04.020 BoardRoom: Around Ada accessible, so you might have noticed, maybe hover over picture, does it describe what it is, you know those kinds of things and it starts now are being asked to do that, which. 138 00:22:05.700 --> 00:22:06.690 BoardRoom: does create. 139 00:22:09.240 --> 00:22:13.320 BoardRoom: A scope in which you have to then think about the format only out. 140 00:22:19.740 --> 00:22:27.390 BoardRoom: A fourth recommendation and christy were asking about this a little bit earlier, as well as to reevaluate our communication structure so. 141 00:22:28.050 --> 00:22:37.680 BoardRoom: really what we mean by that is the methods are channels in which we communicate, making sure they're in alignment and making sure we're using the right platforms, the right situation. 142 00:22:39.000 --> 00:22:49.050 BoardRoom: So it is you can see up there, a big one is social media, we know that we need to increase our engagement online that's where our families are. 143 00:22:49.650 --> 00:23:00.690 BoardRoom: You might have noticed that our social media presence has declined dramatically during the pandemic and that has been national, but now that we are kind of winding down. 144 00:23:01.440 --> 00:23:10.830 BoardRoom: Hopefully, getting back to normal life will be preventing those efforts and having a team Member on board with some of that expertise, you really helpful, so that we can. 145 00:23:12.060 --> 00:23:15.390 BoardRoom: You don't share it share the mini highlights that this district has to share. 146 00:23:16.410 --> 00:23:26.820 BoardRoom: To me that's what social media is great for it's spreading positivity and highlighting students and staff and their successes and we're excited to get back to that, through our our Facebook, which today. 147 00:23:30.480 --> 00:23:38.880 BoardRoom: And then, of course I know this is incredibly important the school board is incredibly important to us as a district is increasing meaningful two way communication opportunities. 148 00:23:40.710 --> 00:23:47.520 BoardRoom: And I think what's important when we talk about us not just increasing opportunities but make sure you're doing it in an authentic way. 149 00:23:48.030 --> 00:23:59.970 BoardRoom: Where we're not just asking for you, but say that we asked before we we actually want to do something that we want, we want to make just constant movements, based on what our staff or families or students. 150 00:24:00.990 --> 00:24:18.240 BoardRoom: So this report provided a variety of ways in which we can explored some additional two way communication in the future and we're excited to look into that grow, I do think we do a pretty good job with that, overall, as a district, but obviously you know. 151 00:24:21.780 --> 00:24:22.710 BoardRoom: And then lastly. 152 00:24:23.760 --> 00:24:27.450 BoardRoom: know we have really committed to providing. 153 00:24:28.530 --> 00:24:36.150 BoardRoom: Increased translation services, the past couple years, in particular, you want to keep that on the forefront really prioritize that. 154 00:24:36.660 --> 00:24:46.380 BoardRoom: Maybe you can add language district if we're able to in the future, we know that what there's more than 70 languages spoken in our district, so the more we can add on a regular basis, the better. 155 00:24:47.670 --> 00:24:54.810 BoardRoom: But, but certainly making sure that not just at the district level but at the school level and we're able to translate this into Spanish. 156 00:24:55.950 --> 00:24:57.480 BoardRoom: Every time i'm really. 157 00:25:02.700 --> 00:25:03.900 BoardRoom: And then lastly. 158 00:25:05.160 --> 00:25:13.890 BoardRoom: Strengthening brand identity district wide, so this is where we see the most crossover into our schools like we were talking about earlier. 159 00:25:15.360 --> 00:25:20.430 BoardRoom: We really want to send our all of our communication all of our messaging in our district mission and vision. 160 00:25:21.630 --> 00:25:29.760 BoardRoom: I am of the belief, having been a student here way back when and now employee, that this is not the best time the best school districts in the state and. 161 00:25:30.390 --> 00:25:38.130 BoardRoom: We want people to think the same thing when they see our communications, whether it's social media whether that's an email whether that's our website. 162 00:25:39.390 --> 00:25:47.040 BoardRoom: And we do that and strengthening our brand identity and cohesion among all 15 of our schools. 163 00:25:48.120 --> 00:25:59.850 BoardRoom: So that'll be huge for me i'm a partner and showing provided a lot of great feedback, in which you can go about doing that it starts with probably our website. 164 00:26:01.080 --> 00:26:01.830 BoardRoom: And of course that's. 165 00:26:02.880 --> 00:26:11.070 BoardRoom: going to talk about and, of course, like Houston beautifully said and I introduction listening to Community when we're doing all this. 166 00:26:12.210 --> 00:26:18.300 BoardRoom: They know what they need more than me so, then they asked for something make sure that we're delivering so. 167 00:26:19.620 --> 00:26:25.710 BoardRoom: With that I think that's all I have happy to answer any questions of the one of my APP. 168 00:26:28.500 --> 00:26:29.370 Louis Taylor: I have a question. 169 00:26:30.870 --> 00:26:32.910 Louis Taylor: Okay guys hear me Okay, can you hear me okay. 170 00:26:33.900 --> 00:26:34.440 BoardRoom: you're good. 171 00:26:35.250 --> 00:26:44.970 Louis Taylor: Okay, great um my question is when we talk about brand identity and making sure that everything is uniform I know one thing when you get on to our website or. 172 00:26:45.510 --> 00:26:57.480 Louis Taylor: Other places online it it's not formatted to automatically adapt to the ios device that you're using so if you're trying to read documents on iPhone or an iPad. 173 00:26:57.840 --> 00:27:06.780 Louis Taylor: Half of the document or like a three quarters of the document is showing and a quarter of the document is not showing so as we go through and. 174 00:27:08.010 --> 00:27:21.150 Louis Taylor: streamline or improve our brand identity social media presence, we should also think about having the programming be set to adjust to the size of the ios device that people are using. 175 00:27:23.370 --> 00:27:24.600 Louis Taylor: Is that possible to do. 176 00:27:25.770 --> 00:27:36.840 BoardRoom: yeah thank Thank you that that came up in the report in multiple places actually will be a priority, especially as we look at revamping our website, make sure we're thinking. 177 00:27:37.440 --> 00:27:51.750 BoardRoom: About mobile devices when we're building a website so that is so easy, regardless of what device you're accessing the website and making sure that you're able to access everything and see the information that we want to share with fans. 178 00:27:54.630 --> 00:27:56.430 BoardRoom: Thanks anything else, Dr Taylor. 179 00:27:57.750 --> 00:27:58.260 Louis Taylor: nope. 180 00:28:03.600 --> 00:28:08.220 BoardRoom: I have a few questions and jump in there, first of all thank you for being the liaison and. 181 00:28:11.100 --> 00:28:24.330 BoardRoom: yeah this is exciting stuff, thank you for doing this, and the report was really high quality and enjoyed reading it and I love the the weaving together the qualitative data with illusions that was wrong. 182 00:28:26.550 --> 00:28:32.130 BoardRoom: I have a couple questions one just curious where you're posting I saw our. 183 00:28:33.780 --> 00:28:48.960 BoardRoom: Employment page for wearing posting that at a later time, so our HR department has a variety of items that go I know craigslist is building a personal again have a couple other cities as well. 184 00:28:50.040 --> 00:29:01.770 BoardRoom: So they're spreading it out okay great and then you know, this question was prompted by when I asked about the desegregating the data, the outreach that Maria. 185 00:29:02.820 --> 00:29:13.620 BoardRoom: Did and I know she does a lot of that outreach for us and that's in the environments that are and then down here translation came up and i'm just wondering when it comes to translation, I can also read some somebody. 186 00:29:14.130 --> 00:29:25.110 BoardRoom: An individual quoted sometimes having to wait on translation that one busy person doing all the translation so i'm just curious, who also supporting Maria and the translation efforts. 187 00:29:25.980 --> 00:29:39.210 BoardRoom: Great question so Maria is our our district level translator so when we send out a district message of this is typically Maria depending on your availability would would do that at a school level um it depends. 188 00:29:40.560 --> 00:29:46.920 BoardRoom: case by case basis, so typically, especially in our schools, we have at least one staff member. 189 00:29:48.090 --> 00:29:58.380 BoardRoom: That is part of the job it's doing school translations other schools in Sydney Westland that's an area where we're obviously we have to figure out if it is a priority for us. 190 00:29:59.400 --> 00:30:05.550 BoardRoom: So long term, we know that, with the contact Center growing really is not going to be able to. 191 00:30:06.900 --> 00:30:19.230 BoardRoom: drop everything and do translations, for us to shouldn't have to, so we are thinking about long term, how can we create a translation service system or any school can access at any given time. 192 00:30:20.460 --> 00:30:22.020 BoardRoom: And in. 193 00:30:23.580 --> 00:30:24.480 BoardRoom: Love we're not waiting. 194 00:30:26.670 --> 00:30:28.020 BoardRoom: For two hours to. 195 00:30:30.750 --> 00:30:33.930 BoardRoom: Explain to our to our skills that come on yeah. 196 00:30:35.010 --> 00:30:41.760 BoardRoom: that's a great question and it's a wonder, do you centralize something like that he centralized. 197 00:30:42.210 --> 00:30:52.050 BoardRoom: And when you get into you know the work in principle you know anytime during the day after writing message and to wait for a centralized system or a service. 198 00:30:52.620 --> 00:31:03.150 BoardRoom: Just feels like another obstacle where someone on staff and those contacts, who can easily check to the to the meeting matches the translation team so it's more. 199 00:31:05.400 --> 00:31:15.420 BoardRoom: Successful to do it that way, so we're looking at how we built that in any school level so that were set access and and then deciding is that. 200 00:31:16.950 --> 00:31:23.430 BoardRoom: full time or part time with me for several days you know, so what else are they working on, so how to build that into. 201 00:31:24.750 --> 00:31:27.870 BoardRoom: A job description with our associations and. 202 00:31:30.810 --> 00:31:39.030 BoardRoom: To you, that i'm at the county level obviously all 10 of US bucks county at least translated into Spanish at this point and. 203 00:31:39.600 --> 00:31:48.300 BoardRoom: we're not alone every districts struggles with with translation services it's incredibly expensive and tried to translate documents. 204 00:31:48.900 --> 00:32:05.970 BoardRoom: House like a good party service so at the county level, we have them talk is there ever an opportunity in the future, where the ESP provides transition services and i'm certainly open to it we're exploring whether or not that might be a possibility, so right yeah. 205 00:32:07.050 --> 00:32:07.980 BoardRoom: yeah we're hopeful that you. 206 00:32:12.270 --> 00:32:16.890 BoardRoom: it's great in that moment when the principal one yeah. 207 00:32:18.060 --> 00:32:18.780 BoardRoom: Here I did. 208 00:32:20.460 --> 00:32:21.450 BoardRoom: Their jobs lined up. 209 00:32:23.310 --> 00:32:45.000 BoardRoom: On accounting so pushing forward around that we've got a place where we're large enough to know best in that kind of staffing response so we're learning a lot from our schools that have folks who are doing as part of their day to day or week to be responsibilities and giving us feedback. 210 00:32:46.560 --> 00:32:52.320 BoardRoom: And I would also add it, it has been to comments that were made earlier it's been really heartening to see. 211 00:32:53.370 --> 00:32:59.310 BoardRoom: All of our families really appreciative of US credit for providing transitions unit family. 212 00:33:00.330 --> 00:33:05.970 BoardRoom: actually held our Chinese language i'm information night last week, and when I sent out the announcement. 213 00:33:07.170 --> 00:33:17.100 BoardRoom: crunched for time to get it out what we actually had several day we reach out say this is great will be translated in Chinese in the future and I thought that was that was. 214 00:33:18.120 --> 00:33:19.410 BoardRoom: neat to see that. 215 00:33:21.150 --> 00:33:23.130 BoardRoom: one another in terms of language. 216 00:33:25.410 --> 00:33:30.330 BoardRoom: I think I just have one other comment or done and I can get a bit of a segue, though. 217 00:33:33.180 --> 00:33:42.450 BoardRoom: That I, as I was reading through the report today, and just one thing I appreciated was not just focusing on communication with. 218 00:33:43.680 --> 00:33:52.950 BoardRoom: Our Community but also with our place and then I noticed that there were a couple comments about you know employees just feeling like maybe they've heard about a decision, we made. 219 00:33:54.660 --> 00:34:01.440 BoardRoom: after it was Community communicated to the Community or whatever might be, and I just appreciated that there's also emphasis. 220 00:34:01.890 --> 00:34:11.610 BoardRoom: On that and emphasis on seeing our staff members as valued ambassadors I love that term and the better they're informed. 221 00:34:12.090 --> 00:34:28.620 BoardRoom: And the bet you know, the more they're informed more they feel a part of this, and then the better investors, they are as they communicate out for so i'm looking forward to seeing how that relationship and that communication with our employees and staff members. 222 00:34:30.360 --> 00:34:32.610 BoardRoom: Is utilized better. 223 00:34:33.720 --> 00:34:51.960 BoardRoom: Because I think that's another area that we have it, focused on as much, and we want I want our staff members to feel like they're part of this team that's well informed and knows how to communicate what is going on, well, it feels confident in that communication so absolutely. 224 00:34:58.200 --> 00:35:02.730 BoardRoom: I have just one other sort of comment about the. 225 00:35:03.900 --> 00:35:09.090 BoardRoom: This whole thing and sort of the last flavor of that branding and things like that. 226 00:35:10.440 --> 00:35:21.840 BoardRoom: And that is just this real recognition that, on one hand, I all kind of evolved as a thinker and that public schools don't need marketing public schools are placed. 227 00:35:22.290 --> 00:35:30.630 BoardRoom: whole community is dedicated to it and we're also not customer service experts, you know the whole community is dissipating in this. 228 00:35:31.050 --> 00:35:43.290 BoardRoom: But over the past, you know however many years increasingly we do to market ourselves, and you know we were battling the privatization of our political systems and so. 229 00:35:43.980 --> 00:35:56.940 BoardRoom: You know the brand marketing and social media and all that stuff is just what we have to do to keep our public school strong, so thank you for reading that anything out there still a small part of me that resistance. 230 00:35:58.140 --> 00:36:00.180 BoardRoom: But a real recognition that it's necessary. 231 00:36:01.980 --> 00:36:07.230 BoardRoom: And I think yeah I think taking that definition of branding to places. 232 00:36:08.250 --> 00:36:24.780 BoardRoom: Do our own Members understand what we're about you know So how do we keep communicating what our vision is what our goals are so that there's redundancy in the system that builds even more connected to the mission. 233 00:36:25.860 --> 00:36:40.710 BoardRoom: kind of like when you go to a high school you're connected to your mascot and so connected to your colors connected to that space, maybe a few key phrases that seem to connect to the Community or your college. 234 00:36:41.760 --> 00:36:57.090 BoardRoom: And how do we ensure as a district to that sense of connection, as much for the Members as well as telling our story, the story and collectively eternal State or region about we are stand for. 235 00:36:59.640 --> 00:37:05.070 BoardRoom: yeah good plan to branding that I get a development, you know yeah hand in hand yeah. 236 00:37:07.410 --> 00:37:16.350 BoardRoom: And then I can segue into those things sessions and fulfill ready okay your directors with any questions or. 237 00:37:20.100 --> 00:37:20.700 BoardRoom: indicated that. 238 00:37:25.800 --> 00:37:29.970 BoardRoom: You have just thought you started out kind of queued up to really walk in the evening. 239 00:37:32.580 --> 00:37:39.060 BoardRoom: Our nation, and so I thought that was nice that we have all these on the bed tonight and. 240 00:37:39.570 --> 00:37:47.100 BoardRoom: One thing I was really kind of resonating with me, especially in today's day and age is the idea that listening is not always agreement. 241 00:37:47.550 --> 00:37:56.280 BoardRoom: and listening does not always mean doing, and so I think it's important to notice that to that we can sometimes do a huge amount of listening. 242 00:37:56.670 --> 00:38:06.720 BoardRoom: And it doesn't necessarily mean that a particular outcome will be generated so as we push into doing this work listening sessions I just really hold back. 243 00:38:07.260 --> 00:38:20.670 BoardRoom: Around now, what is the purpose of listening and what this, what is the outcome of that fellas picture right and, if nothing else, generate understanding, but it doesn't necessarily mean that a certain action will occur. 244 00:38:21.930 --> 00:38:32.490 BoardRoom: So with that I have just a document together to frame our discussion for this evening, and my purpose is just to kind of give a high level. 245 00:38:32.970 --> 00:38:40.050 BoardRoom: reminders where he's been and what was learned, we can have a bit of a discussion about what we learned and then decide on next steps. 246 00:38:40.740 --> 00:38:51.330 BoardRoom: So, as you all recall, we set forward during our summer retreat with this intention to have this in a session singular or plural this academic year and. 247 00:38:51.690 --> 00:38:59.070 BoardRoom: i'm really noticing how much you've pushed forward with meaningful work, even while delivering education, you know, during the times of code. 248 00:38:59.400 --> 00:39:09.600 BoardRoom: And so we went forward with a listening session our idea was that we have the trend device to go first use it as a learning opportunity and redesign from there. 249 00:39:10.020 --> 00:39:21.210 BoardRoom: And so that happened, I went into the first session, and these are few sort of takeaways just about the process, not about necessarily the content. 250 00:39:21.930 --> 00:39:28.320 BoardRoom: But you know, the idea that zoom has its pros and cons with that a chat feature particularly being. 251 00:39:29.010 --> 00:39:42.240 BoardRoom: A distraction, and we have gone into thinking let's give a lot of freedom and a lot of opportunity for you know multiple multiple levels of engagement, but it, you know and proved to be challenging to have that chat feature running. 252 00:39:43.830 --> 00:39:59.370 BoardRoom: And also that the folks who are more likely to speak words that were spoken more likely to speak during regular public comment and they're more likely to send us email, so we didn't necessarily hear from voices that we hadn't already been hearing. 253 00:40:00.660 --> 00:40:13.500 BoardRoom: But in fact what I had the sense that we have done a little bit of is remove the guidelines and the protocols and the policies that we use for public comment and instead just sort of bad you know. 254 00:40:15.780 --> 00:40:27.960 BoardRoom: More license on the length of time and the content speak so Those are just some of my recognitions about ways that are the current process fell short way that it was designed. 255 00:40:29.760 --> 00:40:32.010 BoardRoom: That said, really good to find out. 256 00:40:33.510 --> 00:40:34.500 BoardRoom: and 257 00:40:36.690 --> 00:40:46.770 BoardRoom: Other people you know, with a little bit of feedback I got back, except for to appreciate it and yeah about 50 people showed up some people spoke. 258 00:40:47.310 --> 00:40:51.840 BoardRoom: And christy the pressure Thompson and I had really find this to be like. 259 00:40:52.740 --> 00:41:06.870 BoardRoom: Let folks know about the role of the Board and and have a conversation about roles, or because it seems to be what we're carrying a lot of public I can't say that are framing of the topic necessarily guided the conversation enormously. 260 00:41:08.460 --> 00:41:12.060 BoardRoom: And one of the learnings that I took away was that, perhaps, perhaps. 261 00:41:14.730 --> 00:41:26.250 BoardRoom: That maybe was even potentially a little more frustrating to the process was to have the 15 or 20 Minutes that we took to try to like educate frame. 262 00:41:27.360 --> 00:41:28.290 BoardRoom: and 263 00:41:29.760 --> 00:41:40.320 BoardRoom: So where I gave you some examples here of like the email, I sent you after the listening session the email that I sent to the people who had registered for the listening session. 264 00:41:42.660 --> 00:41:58.200 BoardRoom: And then you'll see on page two in the middle about listening session design in general idea brief recently with Janet of the law Medina from octa i'm hoping, maybe to have her present here tonight to help us. 265 00:41:59.220 --> 00:42:03.630 BoardRoom: plan, she was not available, but these are some of the things that she prompted. 266 00:42:04.890 --> 00:42:09.120 BoardRoom: You know us to think about as we move forward of what our next steps would be. 267 00:42:09.510 --> 00:42:23.760 BoardRoom: And i'm sure none of this is a surprise to any of you in the room, but how do we reach a particular audience, so instead of just reaching folks who are most likely to come to public comment anyway, if our real intense and hear from No. 268 00:42:24.270 --> 00:42:31.200 BoardRoom: segments of the population who we don't typically hear from So how do we design for that does that mean going where they are. 269 00:42:31.500 --> 00:42:36.480 BoardRoom: What is the role of the board in this what's the role of the superintendent or the district in this. 270 00:42:36.840 --> 00:42:47.700 BoardRoom: And really getting at the heart of what Community engagement needs to get back to the idea of listening and what's the purpose of listening, how do we demonstrate that we understood, even if we're not going to take. 271 00:42:48.180 --> 00:43:00.300 BoardRoom: Action on what an individual said during a listening session and so central sort of framing was this idea of focusing on students learning. 272 00:43:00.810 --> 00:43:13.800 BoardRoom: I know O D right now is even doing their own survey about what's the state want students to be learning what do you think students need to learn for the future, so maybe that's one potential framing for the future. 273 00:43:14.280 --> 00:43:21.150 BoardRoom: And one other thing i'll say and then i'd like to ask you about your company, if you have anything you want to add to this sort of. 274 00:43:21.690 --> 00:43:38.160 BoardRoom: be brief, but on one of the things I noticed about our listening session is that dialogue was missing, and so it ended up being almost a sense would be like a public comment session, without any guidelines, because we weren't necessarily given a lot of back and forth. 275 00:43:39.660 --> 00:43:42.960 BoardRoom: And you know we did a listening session in the House of covert. 276 00:43:43.350 --> 00:43:54.690 BoardRoom: When many people were not even meeting in public, yet you know and we're doing this, and so we can't extract our learnings in the process from the environment in which we were offering. 277 00:43:55.440 --> 00:44:10.980 BoardRoom: So there's a real, knowing that is also a factor here so that's kind of where we've been what we what what you know my analysis of what we've learned and then i'd like to hear from all of you, and then we can kind of see what next. 278 00:44:13.350 --> 00:44:20.490 BoardRoom: You have any wonder like now I just would say that your your observations about. 279 00:44:22.500 --> 00:44:27.690 BoardRoom: Dialogue that you know that there wasn't necessarily the dialogue and not the time. 280 00:44:28.950 --> 00:44:40.800 BoardRoom: And just continuing to ask that question, how do you have that that we create an environment that has dialogue if that's what we want to do. 281 00:44:42.600 --> 00:44:52.920 BoardRoom: versus what you said it felt like was a lot of just very lengthy public comment so kind of public comment that was longer, which is always great to hear for us. 282 00:44:53.310 --> 00:45:02.940 BoardRoom: What we like as board members is one of my favorite things is to hear from our community has to say, but you're right, how do we turn that from a public comment more into. 283 00:45:03.690 --> 00:45:16.470 BoardRoom: A dialogue and especially a dialogue where people are respectful and listening to one another and understanding that at the end of the day we won't be able to me you can't always. 284 00:45:19.200 --> 00:45:30.120 BoardRoom: can't always make moves that they may be want us to and so they're happy to understand I don't know just the whole dialogue thing I think it's it's a heart it's hard to do that. 285 00:45:33.000 --> 00:45:50.010 BoardRoom: I would say that was kind of our biggest thing and getting more and more people to speak and more of a diverse you're not just I mean, of course, we want feedback from people who want to get it to us, not that we don't think that's valuable, but how do we reach. 286 00:45:51.090 --> 00:46:00.630 BoardRoom: Some of those other communities that we don't ever have and I thought that weren't about do we go where they are, and my first year as a board member he attended a PT session. 287 00:46:01.710 --> 00:46:12.720 BoardRoom: All of our schools and accept less when they don't come to but I actually went and just introduce myself and said, you know things them and kind of made myself available. 288 00:46:13.710 --> 00:46:25.620 BoardRoom: But again you're getting a certain segment of your school populations and you're not necessarily but so as I was kind of thinking for this like where else to go where there are people meeting. 289 00:46:26.160 --> 00:46:33.600 BoardRoom: And just make ourselves available, but again yeah so i'm just interested in talking more about it. 290 00:46:34.350 --> 00:46:51.990 BoardRoom: and take I think every time is going to be an opportunity to improve like we took that first step, and so now we learn from that and how do we take that been improved, to the next and then we'll do some things better, but will still be sending you can improve, and I think. 291 00:46:53.520 --> 00:46:57.030 BoardRoom: You know, as long as we're that board just trying to continue to learn from that. 292 00:46:58.260 --> 00:47:04.380 BoardRoom: session and continue to make progress on helping the better, the better the service. 293 00:47:05.820 --> 00:47:06.210 BoardRoom: So. 294 00:47:08.070 --> 00:47:09.630 BoardRoom: yeah i'll add to that. 295 00:47:10.800 --> 00:47:18.780 BoardRoom: how important it will be, in my opinion, have a professional facilitator, especially do a dialogue. 296 00:47:20.940 --> 00:47:24.780 BoardRoom: yeah and i'll just i'll just leave it there, so I wouldn't recommend. 297 00:47:26.220 --> 00:47:33.840 BoardRoom: doing a listening session to get without someone when the role of facilitator, I agree yeah that was definitely a learning. 298 00:47:34.950 --> 00:47:35.550 process. 299 00:47:39.030 --> 00:47:39.750 BoardRoom: yeah so. 300 00:47:40.230 --> 00:47:42.690 Louis Taylor: um question i'm sorry you're we have. 301 00:47:43.800 --> 00:47:57.630 Louis Taylor: That in our budget to be able to bring in someone with that skill set to help us out in those listening sessions and then My other question would be that I know that it was our first kind of trial run and I apologize for the background noise it's a little bit loud here but. 302 00:48:00.270 --> 00:48:07.260 Louis Taylor: I know there were some some desire from other board members to kind of listen because they wanted to be engaged, you know. 303 00:48:08.160 --> 00:48:17.880 Louis Taylor: and hear what the Community had to say and I know that when we initially rolled this out, we decided that we would hate that to board members to go and represent and then we will bring that feedback back. 304 00:48:19.200 --> 00:48:29.340 Louis Taylor: But I understand that we want to avoid corn, and you know some of the different technicalities of a board process, so do we have the budget for it and two. 305 00:48:31.470 --> 00:48:45.780 Louis Taylor: Is it is it, are we going to keep the format that we have where it's just two people facilitate with maybe a facilitator professional right that helps us get constructive dialogue and feedback or back and forth between the Community and the board and then. 306 00:48:47.460 --> 00:49:00.270 Louis Taylor: And, and then just the two people, or are we going to have some other board people just listening into here like real time what people are feeling and the emotion in that message, so that was my question. 307 00:49:02.160 --> 00:49:04.680 BoardRoom: I think that the latter question is. 308 00:49:04.740 --> 00:49:14.460 BoardRoom: what's before us right now I mean he you know we took one step out onto the path we learned we're back to you know evaluating what we want our next step to be so. 309 00:49:14.760 --> 00:49:23.490 BoardRoom: I think that's kind of the question before us right now is how we want to proceed with the design and always va will provide. 310 00:49:24.150 --> 00:49:33.540 BoardRoom: Someone to facilitate not not just to facilitate the actual listening session, but also to help with the intentionality behind the design. 311 00:49:34.200 --> 00:49:52.230 BoardRoom: So, however, we decide to move forward it's possible that a person or to work with you know, maybe it's Janet she seems to be very well versed in this from SBA you have anything else you want to add about budget costs. 312 00:49:54.690 --> 00:49:59.790 BoardRoom: know we can find the resources to do that I can't imagine that it's. 313 00:50:00.810 --> 00:50:18.630 BoardRoom: You know, limited and then I think it's going forward is something the board wants to put into a system, then that could be something that is a set aside, so you can point you in the budget as a term as a priority is a demonstration presented to listening sessions. 314 00:50:20.190 --> 00:50:23.670 BoardRoom: To say even allocate some funding see that in the budget. 315 00:50:25.200 --> 00:50:28.710 BoardRoom: Make the line item in section. 316 00:50:30.750 --> 00:50:38.850 BoardRoom: So it sounds like yes, we can make it happen so cater and, yes, we can design it in a different way. 317 00:50:41.700 --> 00:50:42.120 Louis Taylor: Thank you. 318 00:50:43.980 --> 00:50:45.930 BoardRoom: What I really appreciate it was how. 319 00:50:46.980 --> 00:51:02.850 BoardRoom: Was the the focus of what is the role and what is, you know what our board level responsibilities, and I think you know, even though that may be pronunciation got off track I would love it if going forward, we still have a focus. 320 00:51:03.900 --> 00:51:15.690 BoardRoom: And that is woven into the marketing and outreach programs a great approach to that faith, because I think that, then you can focus the conversation around. 321 00:51:17.190 --> 00:51:17.910 BoardRoom: That particular. 322 00:51:19.470 --> 00:51:38.460 BoardRoom: issue it's not just kind of a free for all of like bring all of your complaints or bring all of your comments, and you know just as a as a newer board member, I found those intersections that we did like we're coming on on the board with all of our staff so incredibly. 323 00:51:39.540 --> 00:51:56.130 BoardRoom: We have such amazing staff that can walk you know newbies through the complex issues and public education, and so you know there's part of me that you know, the thing about listening, how do we also know showcase that we have. 324 00:51:57.540 --> 00:52:08.130 BoardRoom: Really knowledgeable so it's working for our district that can help them for those conversations, so I would just love to keep that that concept of focusing on a company. 325 00:52:15.090 --> 00:52:37.170 BoardRoom: suggest is rather than have two board members break it down into like smaller groups so maybe have a board member and then listen if someone wanted to talk about curriculum or a board member and they wanted that indication and then just work with. 326 00:52:39.690 --> 00:52:51.600 BoardRoom: It as Kristen said I was thinking exact same thing, so the training sessions were really, really helpful and they would pair with that them up with the order number. 327 00:52:52.410 --> 00:53:10.170 BoardRoom: And you know meeting a smaller group session and then so we don't have one today number, maybe take a lot of time treated kind of like we're doing one of those things where you have five minutes and then just another spike in this. 328 00:53:12.270 --> 00:53:13.710 BoardRoom: Time in five minutes. 329 00:53:15.120 --> 00:53:23.130 BoardRoom: But but sort of timeline but also maybe create a focus more small groups and do it like. 330 00:53:24.210 --> 00:53:26.520 BoardRoom: at school classrooms. 331 00:53:34.740 --> 00:53:36.840 BoardRoom: I think both of your points about. 332 00:53:40.950 --> 00:53:49.890 BoardRoom: Our parents also get information directly from people who have that information, so what is the role of the board, I know a couple times have you said. 333 00:53:51.000 --> 00:53:57.810 BoardRoom: It seems like skipping over some steps and going straight to the board and remembering actually what are your teacher. 334 00:53:58.470 --> 00:54:16.470 BoardRoom: Then access your principal and then that's the role of the central office administrator and then, finally, the role board, so the topic stays at that high level of this is what the board makes decisions about form and then continue to promote. 335 00:54:17.490 --> 00:54:24.690 BoardRoom: detail information, you might need about your specific situation with your child or families, we found in your school. 336 00:54:26.130 --> 00:54:29.730 BoardRoom: nested in there to be educated continue to. 337 00:54:30.840 --> 00:54:33.930 BoardRoom: nurture that level of communication. 338 00:54:35.070 --> 00:54:42.990 BoardRoom: So that there isn't just go straight before you don't have a concern, but he wisely all those layers. 339 00:54:45.570 --> 00:54:53.850 BoardRoom: One thing I would like to see our next listening session, regardless of palate structure, whether we're split up or whatever it might look like. 340 00:54:55.290 --> 00:55:00.240 BoardRoom: I can go to be nice to have all five of us there so treating it as a public. 341 00:55:02.070 --> 00:55:07.650 BoardRoom: And with a facility, you know we did a facilitator or, again, however, it is structured. 342 00:55:09.450 --> 00:55:10.320 BoardRoom: Because. 343 00:55:11.640 --> 00:55:21.030 BoardRoom: If I have found anything, the last two plus years being on the board it's the value that every individual report brings everyone comes with their. 344 00:55:21.420 --> 00:55:29.130 BoardRoom: insights but they're different experiences, but they're different knowledge is we know being on the board it's a learning curve, and so I think. 345 00:55:30.900 --> 00:55:39.150 BoardRoom: You know, it was kind of hard just with Chelsea and I you felt a little bit like gosh I hope I can answer their questions, I hope I have that. 346 00:55:40.710 --> 00:55:46.740 BoardRoom: And I just think it would be nice that they have the knowledge of the entire board the experiences of the entire board. 347 00:55:48.180 --> 00:55:57.420 BoardRoom: To be there in that listening session and i'm going to that the other board members really you guys wanted to listen in but, because of course one reasons, we can have that. 348 00:55:57.780 --> 00:56:06.720 BoardRoom: And I appreciate that you know as a board member if I wasn't a part of the listening session I wouldn't want to us because I want to know, I want to know what do my, what do you think. 349 00:56:07.200 --> 00:56:15.030 BoardRoom: What is the community care about so that's just something I mean again that's just my own personal wish that however we structured, whatever we do with that. 350 00:56:16.410 --> 00:56:23.520 BoardRoom: I would like to have off by port numbers there, so if they're helping me their value and their knowledge of experiences to share. 351 00:56:24.600 --> 00:56:28.980 BoardRoom: And then we're all hearing the same and you don't feel like you're missing out and oh my gosh. 352 00:56:30.180 --> 00:56:34.140 BoardRoom: What did I miss that I need that my Community school. 353 00:56:37.620 --> 00:56:43.590 Louis Taylor: I go that if there's a way for it to take place and. 354 00:56:44.100 --> 00:56:52.290 Louis Taylor: I think that for a couple of different reasons, one, we all know whether we want to admit it or not, but there are people in the Community that feel like. 355 00:56:52.590 --> 00:57:02.280 Louis Taylor: Their personalities align more with certain board members, it can be Christie it could be kiersten it could be, you know Director or cherokee it could be myself or it can be directly sloop. 356 00:57:02.790 --> 00:57:11.700 Louis Taylor: And I think that sometimes that gives people in the room confidence to share, maybe, something that they wouldn't share if someone that they don't feel like their ideology is aligned with. 357 00:57:12.240 --> 00:57:21.150 Louis Taylor: Or maybe it's not even ideologies, the correct word, but maybe just maybe there's some things that they wanted to have changed or implemented or believe in. 358 00:57:21.510 --> 00:57:32.040 Louis Taylor: That they saw belief from director king, but they didn't see believe from you know director Taylor and because director king is in the room and feel it at least gives them that confidence to say hey. 359 00:57:32.730 --> 00:57:33.660 Louis Taylor: You know when. 360 00:57:33.960 --> 00:57:38.790 Louis Taylor: When director when chair King said this point, you know really resonated with me. 361 00:57:39.450 --> 00:57:51.480 Louis Taylor: And I just wanted to say that I know 1012 other people that feel this way, but I think that if we're all in the room, it could empower some people to voice their thoughts. 362 00:57:52.980 --> 00:58:04.770 Louis Taylor: As opposed to if they feel like one of us is one way or another, they might not voice that and so they they came and then they left and they were just kind of the fly on the wall in the room, so I agree. 363 00:58:05.190 --> 00:58:15.420 Louis Taylor: With what you're saying director Thompson that I think it could be helpful if it can happen, I understand if it can happen to become any of my point. 364 00:58:20.070 --> 00:58:30.300 BoardRoom: I really liked what you offer about in observing what he doing right now, and I personally would love for our next session. 365 00:58:32.130 --> 00:58:32.610 BoardRoom: What we're doing. 366 00:58:34.350 --> 00:58:46.170 BoardRoom: I think that I think it would be a nice way for us to hear that perspective that some of you know we've had some students come to public comment and obviously have our high school years on, but. 367 00:58:47.340 --> 00:58:50.190 BoardRoom: I think it feels about listening about. 368 00:58:51.240 --> 00:59:03.210 BoardRoom: You know how are we creating learning communities for the greatest thinkers but let's get those greatest thinkers you know to be involved and to see and hear that this will work for them. 369 00:59:04.770 --> 00:59:13.650 BoardRoom: So that would be that would be my preference for the next session if we're if we're getting there I don't know if it brings her company tells us so. 370 00:59:17.910 --> 00:59:19.020 BoardRoom: We were reminded. 371 00:59:20.880 --> 00:59:29.100 BoardRoom: that the same that there's times when you cast the Net and then there's because you're fishing really get you know what you're looking for. 372 00:59:29.850 --> 00:59:44.520 BoardRoom: And what's the balance of those and I think there's opportunities to for us, for us to make sure we invite up, how do you come to an event that the current centers having so you can talk to the parents Sarah. 373 00:59:46.890 --> 00:59:48.030 BoardRoom: Can you just talk great. 374 00:59:49.110 --> 00:59:53.880 BoardRoom: session that I have with the parents of that advisory committee students session. 375 00:59:55.050 --> 01:00:08.880 BoardRoom: there's a wonder all three schools that you wanted to get to know the here we've learned about the word plan he saw the school eat chocolate, the teams, what if you also know what a PTA meetings attached to that school. 376 01:00:10.140 --> 01:00:31.470 BoardRoom: felt like the least knew the school before you benefit ETA is that doable so are there ways that I love this 70 going where the people are maybe getting some of that you're fishing, but then, what are the one or two full cast the net why and see who comes to it. 377 01:00:33.480 --> 01:00:42.870 BoardRoom: But we're also going to go out to these groups are already set up a meeting regularly and then attending one of your sessions for particular. 378 01:00:44.790 --> 01:00:45.450 BoardRoom: I love that. 379 01:00:46.470 --> 01:01:02.880 BoardRoom: You also have the group that lauren leads parents who have students with an ID or disability that's a group that meets regularly have you gone to the meetings is that what it was it Nice was board members coming to love to hear what's on your on your. 380 01:01:05.190 --> 01:01:09.390 BoardRoom: gut number that's the key I just work. 381 01:01:15.090 --> 01:01:18.180 BoardRoom: So I think what i'm hearing is. 382 01:01:19.920 --> 01:01:29.190 BoardRoom: A desire to continue to have a focus to the listening sessions and desire to have a whole board present. 383 01:01:30.750 --> 01:01:38.880 BoardRoom: and potentially a desire to religious teaching about going where folks are. 384 01:01:39.930 --> 01:01:50.700 BoardRoom: With particular populations be students and then being some these other parental advisory fruits like soccer soccer a and. 385 01:01:52.320 --> 01:01:54.510 BoardRoom: The IMP her or. 386 01:01:56.520 --> 01:01:59.100 BoardRoom: Maybe the family apartments that are repeat yes. 387 01:02:03.750 --> 01:02:09.870 BoardRoom: I think we could sit here right now and hammer out the details. 388 01:02:12.390 --> 01:02:27.120 BoardRoom: Or we could do, similar to what we did last time, where a sort of Sub committee goes away and talks with him to do two more numbers to talk with each other and talk. 389 01:02:27.630 --> 01:02:38.880 BoardRoom: about the Ludwig can talk with Jana from SBA who's an expert, you know, in the field and then propose a plan to the board that's another thing. 390 01:02:44.910 --> 01:02:53.460 Louis Taylor: I think i'd be open to the second idea cherokee were a couple of board members go out and really do all the legwork and the research. 391 01:02:54.540 --> 01:03:12.180 Louis Taylor: On what that might look like, as opposed to trying to pound it out on and throw noodles at a wall during our meeting, not that we couldn't pound it out, I think we can do anything but I think that if we put a couple people on it and to come back and then kind of tweak it. 392 01:03:13.200 --> 01:03:17.100 Louis Taylor: From there and get buy in from everybody That would be my opinion. 393 01:03:19.230 --> 01:03:19.740 BoardRoom: Okay. 394 01:03:20.130 --> 01:03:32.730 BoardRoom: i'm seeing probably bought every man that that's a good option so probably what we could do, then, is clarify exactly what we're asking those two books to do like what we want the outcome to be in those two. 395 01:03:33.690 --> 01:03:50.190 BoardRoom: Individuals collaborating and and like by When will they come back with some data for us to take action on the one thing I would add to that would be perhaps. 396 01:03:51.360 --> 01:04:01.710 BoardRoom: The framework of keeping it simple and that, as far as like what the outcome could be the design could just be what's our next listening session going to look like. 397 01:04:02.490 --> 01:04:12.420 BoardRoom: That could be what we're asking these two people to do instead of like come up with a listening session strategy for the next year, which just you know another maybe in the book and so. 398 01:04:12.780 --> 01:04:20.940 BoardRoom: i'm flexible, but my fourth thing somebody asked, we asked him to sign listening session number two or like five sessions. 399 01:04:22.560 --> 01:04:24.060 BoardRoom: and say listen session number two. 400 01:04:25.110 --> 01:04:25.620 Louis Taylor: I would say. 401 01:04:25.980 --> 01:04:31.800 Louis Taylor: I would say to also and I put my hand up to help if if you were trying to find volunteers so just so you know. 402 01:04:33.240 --> 01:04:35.430 BoardRoom: Okay, so we're asking just. 403 01:04:35.460 --> 01:04:38.130 BoardRoom: define a question number two does that sound okay. 404 01:04:39.660 --> 01:04:52.260 BoardRoom: I might throw in there perhaps work with the superintendent top of the list of those groups and if that's something that sounds sort of potentially. 405 01:04:53.280 --> 01:04:55.800 BoardRoom: Take turns visiting or getting to know better. 406 01:04:57.060 --> 01:05:09.210 BoardRoom: Can I clarify about listening session number two the first listening session you designed for parents, am I hearing that you want to try the second one, and have your. 407 01:05:11.190 --> 01:05:15.270 BoardRoom: Students, and then we could take what we learned from number one around. 408 01:05:16.530 --> 01:05:19.590 BoardRoom: teacher, you know if you want to all be there if. 409 01:05:19.590 --> 01:05:20.310 BoardRoom: You wanted to. 410 01:05:20.520 --> 01:05:28.500 BoardRoom: break out rooms one board member with students each so kind of build from what we did the first one, but have a different. 411 01:05:29.610 --> 01:05:36.510 BoardRoom: audience you're learning from a trial students and all either is in a separate breakout. 412 01:05:37.080 --> 01:05:43.860 BoardRoom: yeah, I think, if I may be so bold, I think, maybe we'll be able to move forward, but they yes on students and. 413 01:05:44.130 --> 01:05:52.710 BoardRoom: Then you might be getting a little bit into the detail that the design is I just I just would have been asked that the two people could work with us yeah you're going to decide if it's. 414 01:05:53.670 --> 01:06:09.840 BoardRoom: A warm call, I think that okay idea so we'll get to people who work with you and potentially also Jana from va to design something whether or not bringing Janet it doesn't matter she's a resource and now are my assumption was that it would be in person. 415 01:06:11.610 --> 01:06:16.320 BoardRoom: But I think we might be getting slightly into the we don't necessarily anything. 416 01:06:17.880 --> 01:06:27.420 BoardRoom: Before okay have her in person or on zoom but maybe the two people who are going to need to know is this going to be parents or students and that would kind of help gauge. 417 01:06:28.380 --> 01:06:36.240 BoardRoom: Which staff may need to meet with those two board members to release and can I ask, can it be both I mean if we're asking. 418 01:06:37.980 --> 01:06:47.580 BoardRoom: Time parents tend to be great and looking for that you know what do students need, what do I don't know i'm just throwing that out there, like does it just. 419 01:06:48.420 --> 01:06:56.040 BoardRoom: wanted to be that I guess that would be another question, I mean is there value in having I think it gets into a question about engagement engagement, how you do that. 420 01:06:56.040 --> 01:06:59.790 BoardRoom: right under students is there as likely to be to speak up a. 421 01:07:00.120 --> 01:07:08.670 Louis Taylor: little bit all right, I would almost say all students, if I were going to if you're out, you know if it was my choice. 422 01:07:09.120 --> 01:07:19.800 Louis Taylor: Because I think that there's there's power in having just a student body by itself, and I think it does involve them to share more of their experience and. 423 01:07:20.670 --> 01:07:32.610 Louis Taylor: and be more I guess you know if i'm going to use a cliche word authentic in the way that they share with parents in the room, you know it's a it creates a sense of. 424 01:07:33.840 --> 01:07:34.140 Louis Taylor: Of. 425 01:07:35.460 --> 01:07:36.360 Louis Taylor: How do I say this. 426 01:07:38.520 --> 01:07:53.730 Louis Taylor: I guess it diminishes the power of their voice, potentially, because if you have someone who's an influential parent in the room, was very boisterous and is known throughout the Community, that kid silence is someone who is afraid. 427 01:07:54.990 --> 01:07:59.640 Louis Taylor: Because they don't want to get on that parents bad side, so I would say, if it was good, we were going to do something student base. 428 01:07:59.910 --> 01:08:07.980 Louis Taylor: I would love to hear directly from them and their experience and I would love it to be not just students who on leadership team that it can be other students, that are not. 429 01:08:08.640 --> 01:08:17.970 Louis Taylor: You know involved involved in student body president or all these other you know activities that will be deemed to be on the popular side of things i'd want to hear from the student. 430 01:08:18.270 --> 01:08:29.280 Louis Taylor: That maybe it's a student that no one speaks to me that the student was on IDP maybe it's a student who's on a 504 I want to hear from those students, along with the others so that's what i'd like to. 431 01:08:32.640 --> 01:08:33.240 BoardRoom: personally thank. 432 01:08:34.500 --> 01:08:36.570 BoardRoom: What does the carbon it further, instead of. 433 01:08:38.310 --> 01:08:46.830 BoardRoom: Like I mean I just started out that it could be anything but would that give us know somebody thoughtful feedback. 434 01:08:47.670 --> 01:09:04.560 BoardRoom: From students weren't old enough to answer those questions and then does it allow us to focus the facilitation, so you don't have a critter that's speak with a junior in the room, and I also just think those scores are really attractive. 435 01:09:07.200 --> 01:09:11.520 BoardRoom: Right yeah I will support that. 436 01:09:12.600 --> 01:09:13.230 BoardRoom: That age group. 437 01:09:14.760 --> 01:09:18.030 BoardRoom: I mean they kind of get locked out to and because they're not really. 438 01:09:19.710 --> 01:09:21.510 BoardRoom: You know, for something more substance. 439 01:09:24.120 --> 01:09:30.000 BoardRoom: So is it possible to say I read a place that I want to jump jump to the end too quickly, so let me know if i'm company. 440 01:09:30.840 --> 01:09:36.870 BoardRoom: And you need to back it up a little bit, but that we have director Taylor and one other person who's going to volunteer. 441 01:09:37.410 --> 01:09:52.890 BoardRoom: To meet with darker ludwick and focus on designing the second listening session around the student voice, perhaps, or the focus on middle school but definitely on a put the focus on including voices that might not. 442 01:09:54.150 --> 01:09:56.280 BoardRoom: Traditionally dominate them there. 443 01:10:01.740 --> 01:10:05.220 Louis Taylor: I think it's I think you hit it on the head as far as i'm concerned. 444 01:10:06.060 --> 01:10:06.480 Okay. 445 01:10:08.640 --> 01:10:15.450 BoardRoom: Now Louis i'm sure you're perfectly competent to do this on your own but i'm going to just see. 446 01:10:17.940 --> 01:10:21.120 BoardRoom: ya okay so Taylor records loop. 447 01:10:22.560 --> 01:10:39.870 BoardRoom: And then, what is realistic for the two of you to meet with Dr love with maybe maybe not Canna most pH she knows her background, if I keep saying her name a couple competition so she you know I Lynn like what should we aim for for when you come back to the board. 448 01:10:42.660 --> 01:10:47.400 Louis Taylor: And depending on availability of their schedule. 449 01:10:49.350 --> 01:10:51.720 Louis Taylor: I only i'm pretty flexible. 450 01:10:52.800 --> 01:11:08.280 Louis Taylor: Usually, and my travel is getting ready to end here soon so which i'm very excited about so in because i'm self employed I can meet at any time of the day, so if we wanted to set maybe I don't know a couple weeks out few weeks out. 451 01:11:09.870 --> 01:11:14.490 Louis Taylor: I don't know what director sleep with with need based off of her individual situation. 452 01:11:15.870 --> 01:11:21.840 Louis Taylor: But I can I can get after this wholeheartedly next weekend, you know that a lot of stuff so. 453 01:11:23.700 --> 01:11:34.980 Louis Taylor: So i'll leave it at what you would like to do but i'm flexible and ready to get rolling and get feedback and get information back to the board as quickly as possible. 454 01:11:37.830 --> 01:11:40.470 BoardRoom: Saying by the next board meeting on march 14th. 455 01:11:42.780 --> 01:11:46.980 Louis Taylor: I think that we would be able to do it by then because i'm. 456 01:11:48.420 --> 01:11:50.580 Louis Taylor: Looking at my schedule that works for me so. 457 01:11:51.690 --> 01:11:55.440 Louis Taylor: If that works for director sloop and if that works for the other powers that be. 458 01:11:55.890 --> 01:11:57.060 Louis Taylor: Then we give ordinary. 459 01:11:57.390 --> 01:12:09.750 Louis Taylor: Meeting times and just knock it out and get it back in and and bring it back to the rest of the board to review and and then kind of set the next format for listening session number two. 460 01:12:13.890 --> 01:12:24.960 BoardRoom: yeah I think the first thing we want to decide is is there an age level because of its high school I I want up Spencer, is to join us as she's working with. 461 01:12:25.950 --> 01:12:35.190 BoardRoom: principal and counselors to kind of be the invitation students of its middle level than Dr swanson should join that planning session with the two board members so. 462 01:12:36.060 --> 01:12:46.110 BoardRoom: What if we said that for have something to propose that's pretty well, but it at the beginning of April, the next. 463 01:12:46.350 --> 01:12:56.280 BoardRoom: year more, and that gives you time to maybe have a preliminary discussion with one another and darker Ludwig and then, if it's high school middle school, whatever the next conversation. 464 01:12:56.790 --> 01:13:02.730 BoardRoom: In case, there needs to be a couple conversations, rather than Russia in two weeks, let us know what the plan is. 465 01:13:04.710 --> 01:13:05.220 BoardRoom: If we're. 466 01:13:05.370 --> 01:13:05.700 BoardRoom: doing it. 467 01:13:05.940 --> 01:13:09.750 Louis Taylor: yeah i'm okay with that two more time never hurts me so. 468 01:13:10.500 --> 01:13:18.750 BoardRoom: I don't we can be intentional and thoughtful and plan full and then come back to the beginning of April and talk about the next step by then you will have. 469 01:13:18.810 --> 01:13:19.290 Louis Taylor: Maybe. 470 01:13:19.350 --> 01:13:20.520 BoardRoom: The name of the Vedic quite a. 471 01:13:20.670 --> 01:13:29.130 BoardRoom: While and then we can begin to take action within the next we can do another one other fossils listening session for the end of academic here sure. 472 01:13:31.500 --> 01:13:37.980 BoardRoom: I know checking that you had mentioned, there was on one of the documents that I read possibly. 473 01:13:39.180 --> 01:13:45.090 BoardRoom: A listening session in may well that was I know it would depend to on. 474 01:13:45.450 --> 01:14:00.840 BoardRoom: You know who are we That was my best thinking at London Janet might be available to the facility and that date was actually when we have a work session for the Budget Committee, but it was an extra cute available, which is why delete events committee, so let me just see him a day but. 475 01:14:02.160 --> 01:14:12.000 BoardRoom: And I think it's also going to depend on who are you know who the population exactly yes yeah you know we have this work session on April 18. 476 01:14:12.540 --> 01:14:24.180 BoardRoom: And before we get into the business of May and budget and we get into actually quite busy work with both associations that we're dealing with so. 477 01:14:24.960 --> 01:14:38.100 BoardRoom: ramps up but i'm wondering is doable by people at work session to be hosting listening session let's see I think we'll have to talk about what's on listening session agendas in general and. 478 01:14:38.610 --> 01:14:47.430 BoardRoom: I think we rather than get into the plans of the day for those essential bls reason why we need to settle on a day right now it's possible to work session. 479 01:14:48.000 --> 01:15:01.440 BoardRoom: But what we know for sure is that the three of you are going to meet talk about design the population sounds good, and then we can decide later if it needs to be a work session or a different thing school day maybe. 480 01:15:02.640 --> 01:15:05.730 BoardRoom: Students or right come. 481 01:15:06.990 --> 01:15:07.620 BoardRoom: On okay. 482 01:15:09.330 --> 01:15:12.900 BoardRoom: Thank you practice anything without a girl very similar yeah. 483 01:15:15.360 --> 01:15:17.640 BoardRoom: All right, anything else. 484 01:15:17.640 --> 01:15:21.090 Louis Taylor: sounds fine to me sorry I didn't know if you're waiting for my sounds fine to me. 485 01:15:22.500 --> 01:15:36.600 BoardRoom: Why, I just want to come back to your first comment around when other boards, or maybe even met in person, yet to you listening session this year, the fact that you're continuing to move forward to connect. 486 01:15:37.800 --> 01:15:38.490 BoardRoom: situated. 487 01:15:39.570 --> 01:15:47.280 BoardRoom: In another session to make yourself available listen it's really commendable and i'm incredibly proud for. 488 01:15:49.740 --> 01:15:50.370 BoardRoom: My colleagues. 489 01:15:51.870 --> 01:15:52.560 BoardRoom: I think you know it's. 490 01:15:53.670 --> 01:15:57.570 BoardRoom: Not like you're going into the fire I don't think we're on fire, but. 491 01:15:58.020 --> 01:16:15.150 BoardRoom: going out to people and there's a lot of folks who wouldn't blame me for kind of retreat or just hold it back a little bit give them some of the tenor or what's out there, but the standard you've always taken these are neighbors he's our friends the people we live with, and why should. 492 01:16:16.830 --> 01:16:20.370 BoardRoom: be responsive, so thank you and all your business. 493 01:16:22.200 --> 01:16:22.770 BoardRoom: priority. 494 01:16:27.960 --> 01:16:29.340 BoardRoom: All right, thank you. 495 01:16:32.190 --> 01:16:36.060 BoardRoom: What what the plan is, and all the journey. 496 01:16:40.740 --> 01:16:41.520 BoardRoom: there's lots.