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Chat

Start 1:1 or group chats to collaborate with a smaller group or to talk privately, and pin chats for quick access.

Remember to follow chat confidentiality guidelines below,

Start a chat

In Chats image.png, you can have 1:1 or group chats with people.

  1. Select New chat Select to start a new chat..

  2. Type the name of the person or people you want to contact.

  3. Select the down arrow to add a name to your chat group.

Make video and audio calls from a chat

  • Select Video call Select to start a video call. or Audio call Select to start an audio call. to call someone directly from a chat.

Pin a chat

  1. To pin a chat, select More options Microsoft Teams more options icon > Pin Teams Pin Chat icon. The chat appears in the Pinned list.

    Note: You can pin up to 15 chats.

  2. To unpin a chat, select More options Microsoft Teams more options icon > Unpin Chat unpin icon.

 

Chat Confidentiality Guidelines

Confidentiality - FERPA protects our students records and identifiable information. It also makes all communication regarding the student a records request-able document with a subpoena.

Best practices for Chat Use:

  • Create codes

  • Use the appropriate team for the communication - communication should only include those with an educational “need to know” for the student

  • Do not use personally identifiable information, instead use locations or what support is needed

    • Ex. Instead of: “Stephanie had an accident, Lauren can you come help?” 
      • Say: “Second adult for restroom in third grade”
    • Instead of: “Stephanie’s behavior  is ramping up and I need a staff switch”
      • Say: “Adult support from Blue team in room 12”
  • Anything in writing becomes a record
  • Not used to document behavior or goals - continue to use data recording sheets
  • Chat can be used to quietly communicate a need for help, however, this may not be the most effective communication in an emergency - consider a direct call