Technology Device Pick-Up Instructions

Posted by West Linn-Wilsonville on 3/31/2020 3:00:00 PM

This week we will be providing Chromebooks to families who have requested them. Please read through the following information carefully as we get ready to distribute Chromebooks. These devices will be provided for the duration of the extended closure and will need to be returned at the conclusion of the closure.


While we do have enough devices, we ask that students check out devices only if they are really needed. We encourage siblings to share a Chromebook if possible.

At this time, we are loaning out only Chromebooks. No other types of devices will be loaned out. If you have other specific needs, please work through your teacher and school administrators to either find alternatives or work out other details.

If you have children from multiple schools and need a device for each, we respectfully ask that you visit each of the schools’ loan-out times. By doing this, we can best ensure that the devices get back to where they belong when this event is over.

If you cannot make it to your school’s allotted time slot, you may visit one of the other school pick up times. Please don’t do this unless absolutely necessary. If you cannot make it to any of the time slots, please fill out this form ( and we will make one-on-one arrangements to meet you at a later date/time.


If you are coming to a primary school, please do your best to know your child’s teacher and ask your student which Chromebook they normally use at school. For example, if your student uses computer 7 in Mrs. Johnson’s cart, that information is helpful. The district will do it’s best to provide primary level students with the device that they normally use at school. 


We do not yet have mobile Internet devices (hotspots) for checkout. For those homes that indicated a need for internet access, we will contact you directly when we have them. We will work through distribution of internet hotspots at that time. For now, please take a look at this page ( that outlines alternatives for getting internet access.


We intend for the loan-out process to be a drive-thru experience. This will ensure appropriate social distancing and will also help with weather considerations as we execute this task outside of the school building. 

Parents and/or students will be asked to stay in their car during the device check out process. We will have enough devices on hand. Please do not arrive before your designated window of time.

When you get to table 1, you will be invited to put on a pair of gloves. We will ask you to identify your student and will provide a loan-out agreement form, along with a separate half-sheet that you will use to acknowledge receipt of the agreement and the device. Staff will then direct you to pull forward to the next spot, giving you time to review the loan-out agreement. At primary schools, we will ask if you know which device your student uses at school. A staff member will then leave to retrieve the device and you will pull forward to the last stop in the process. At this stop, you will put your signed acknowledgment receipt in a tub. We will record the device’s service tag and provide you with your student’s device.  

Please realize that our focus will be on distributing devices during this process. This will not be the time to seek technical help or guidance. These devices have been disinfected and cleaned, but they have not been used for two weeks and could be low on battery. If you experience any issues, please let us know by filling out this form ( and we will work with you to fix any issues, including to arrange a swap of devices if necessary. Please be patient as we do this. You can also use the above form if you experience other technical problems such as forgotten passwords or log-in information.

Thank you for your patience and help in making this process successful. Please see the school-by-school pick-up schedule below. Devices are to be picked up at your student’s school within the allotted window of time.


Thursday, April 2 from 8:00 to 11:00 a.m.

West Linn High

Wilsonville High

Inza Wood Middle

Rosemont Ridge Middle

Thursday, April 2 from 1:00 to 4:00 p.m.

Boones Ferry Primary

Cedaroak Park Primary

Athey Creek Middle

Meridian Creek Middle

Friday, April 3 from 8:00 to 11:00 a.m.

Arts and Technology High

Boeckman Creek Primary

Stafford Primary

Lowrie Primary

Friday, April 3 from 1:00 to 4:00 p.m.

Bolton Primary

Sunset Primary

Trillium Creek Primary

Willamette Primary