To request a first-time chromebook
Call the school office at 503.673.7250 and the office staff will let you know when is a good time to come by and pick one up.
Or come to the front door between 8am and 4pm, ring the bell, and an office staff member will assist you.
To exchange a problem chromebook
First, check the district FAQ page to see if the answer is there: https://www.wlwv.k12.or.us/Page/15969
Next, submit a ticket from that same page or here (https://tekmee.wlwv.k12.or.us/helpathome/) to see if the school IT can provide any troubleshooting steps.
Finally, call the school office at 503.673.7250 and the office staff will let you know when is a good time to come by and make the exchange. When you bring in a chromebook to swap, make sure and bring the power module as well in case you're swapping for a different chromebook model.